New Measures for Shopping Safely

14th June 2020

Dear Valued Customer,

Newport Outlet

We’re re-opening Saturday 20th June at 10:30am, and look forward to welcoming you all back! We have new measures in place to give you a safe and enjoyable experience with us in our Newport store.

-- We have put in social distancing markers, sanitising stations, regular cleaning routines of contact points, PPE for all staff, and completed risk assessments.

-- We will temperature check our staff every morning before we open

-- We have new in-store policies on clothing, shoes and jewellery

For anyone who considers themselves at higher risk, we have introduced private appointments between 9:30am and 10:30am, and 4:30 to 5pm. You can book a slot on our new appointments system, or just give us a ring on 521011

To allow for private appointments we have new opening hours, which are 10:30am to 4:30pm (5pm on Saturdays), but we are now closed on Sundays for the foreseeable future.

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Shopping from Home

We are offering FREE DELIVERY to Isle of Wight addresses for ALL goods available on our website (order value over £15). To clarify, this includes clothes, shoes, gifts, picture frames, lighting and soft furnishings.

Contact Free Furniture Delivery

We are now operating our full and safe furniture home delivery service to our customers. We will discuss your personal delivery requirement at the point of booking-in your delivery so that we best meet your needs and ensure you are most comfortable with us delivering to, or assembling furniture inside your home.

Our delivery team will be temperature checked every day, will wear PPE at all times on your property, sanitise before and after each delivery, and will respect all social distancing requirements in order to keep you and our team safe.

Timescale of your Furniture Order

Most furniture suppliers are operating as normal, but on some ranges we are still experiencing slightly longer lead times than are normally available. For more specific delivery timescales on the items you are interested in, please do ask us via email at info@readers.co.uk or call us on 01983 521011.

If you have any questions about your existing furniture order, then again please do email us at info@readers.co.uk or call us on 01983 521011.

 

Please everyone continue to take care and stay safe, and thank you for support and understanding.

Readers Interiors x

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